Course curriculum

  • 1

    HSM Course 201 - Intro

    • Introduction

    • Pre-Test

    • Pre-Test Review
  • 2

    Chapter 1

    • Understanding Your Customer

    • Micro-Learning Assessment

    • Micro-Learning Review
  • 3

    Chapter 2

    • Creating a Brand; Managing Reviews

    • Micro-Learning Assessment

    • Micro-Learning Review
  • 4

    Chapter 3

    • Handling Bad Reviews; Mailer Sites

    • Micro-Learning Assessment

    • Micro-Learning Review
  • 5

    Chapter 4

    • Using SEO; Customer Referral Programs

    • Micro-Learning Assessment

    • Micro-Learning Review
  • 6

    Chapter 5

    • Old School Advertising; Business Partnerships

    • Micro-Learning Assessment

    • Micro-Learning Review
  • 7

    Chapter 6

    • Lead Generation and Managing

    • Micro-Learning Assessment

    • Micro-Learning Review

    • Post-Assessment

    • Post-Assessment Review